Terms and Conditions
Registration & Refund Policy
For all classes, you are entitled to a partial refund in the event you cancel your enrollment at least 48 hours before the course starts. You will receive the course fee back minus $30 for CPR courses, and the course fee minus $100 for all instructor-level courses. Refunds can take up to 60 days.
Classroom/Web Based Courses (Blended Learning)
Blended learning classes are web-based courses in which customers complete 50% of the course work online and 50% in a skills practice on the appropriate equipment under the supervision of a certified, trained American Red Cross Instructor. ALL online course work MUST be completed before the start of the skills session. The participant is expected to bring the proper identification and online completion certificate to enter the class and receive the appropriate certifications. Safety Check Services LLC is ONLY responsible for providing customers with the appropriate direct link access (online learning management system access), classroom equipment, trained instructors, and a highly informative skill session. Safety Check Services LLC is NOT responsible for the time and delivery of the direct link to customers, as Safety Check Services LLC does not have any administrative access to the online learning management system. Furthermore, Safety Check Services LLC is not responsible for any technological difficulties with the direct link or the online learning management system, as it is not our product. It is the customer's responsibility to contact 1-800-REDCROSS and retrieve a case ID number to document their concerns with Red Cross Support. It is important to note that Safety Check Services LLC is only responsible for the teaching points that the American Red Cross provides instructors from the nationally-approved Instructor’s manual. Moreover, the participant/guardian agreeing to the Terms and Conditions needs to be aware that the American Red Cross decides which key skills and lecture content is presented.
Safety Check Services LLC understands that sudden illnesses and emergencies happen and are out of the your control. American Red Cross training courses have attendance requirements to meet state and local protocols. If you cannot attend a course due to an unexpected illness or family emergency, you will be placed into the next available class at no additional fee (provided you bring the appropriate documentation from a verified source supporting your absence). Safety Check Services LLC reserves the right to determine whether or not the documentation is sufficient for no additional charges. If there is no documentation sent in or if Safety Check Services LLC feels that your documentation does not meet course policies, you will have to repay for the whole course. The online portion of the class remains with you for 21 months and does not need to be completed again before it expires.
After successful completion of the skills session and Instructor administrative completion tasks, certificate links will be delivered to the participant via email directly from American Red Cross. Some courses have testing requirements needed to earn certification status. Certification requirements MUST be met by the student. Attendance alone does not guarantee certification; skills competency must be observed during the in-person portion of the course. It is the discretion of the trained Red Cross Instructor based on the course requirements to determine whether an individual customer has met these standards. Failure to meet these testing requirements will result in having to repay for another class. Again, there are NO REFUNDS.
All equipment purchases are final upon sale. There are no refunds.
Medical Emergencies Release of Liability
Safety Check Services LLC has staff members trained to respond to emergencies but is not responsible for medical information not disclosed. As the student, legal parent or guardian, I release and hold harmless Safety Check Services LLC, its owners and operators from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the participant and/or the undersigned, while in or upon the premises or any premises under the control and supervision of Safety Check Services LLC, its owners and operators or in route to or from any of said premises. In consideration of and through my involvement in any of the courses Safety Check Services LLC at our home location or any off-site location where services are offered, I (or on behalf of my minor child), acknowledge and agree that I risk bodily injury, including paralysis, dismemberment, and death, as well as loss or damage to property; I knowingly and freely assume all such risk; and I (or on behalf of my minor child) for myself, and on behalf of my heirs, assigns and next of kin hereby release, hold harmless and promise not to sue Safety Check Services LLC, or any off-site training location, the instructors of the program, or the persons involved in the facilitation of this program, with respect to all such injury, paralysis, dismemberment, death and/or loss or damage (except that which is resultant of gross negligence and/or willful or wanton misconduct.) I certify that (or on behalf of my minor child) to be the best of my knowledge, I am in good physical condition and have no disease or injury that would impair my performance or result in my being injured during any program participation. In addition, I (or on behalf of my minor child) do hereby grant permission for duly authorize medical treatment by certified professionals to be administered to me (or my minor child) in the event of injury and that all costs are my responsibility.
Lost or Stolen Items
Safety Check Services LLC is not responsible for any items that are lost or stolen when attending our courses. Please lock up any valuables or leave valuable items at home.
All classes are paid in full upon registration, unless previously arranged.
Safety Check Services LLC follows all consumer laws and is straightforward with all charges. It is your responsibility to stay on top of all payments and invoices. Invoices are electronically sent to the email address under your account. If a customer would like a hard copy of their invoices, they will need to request so in writing to email@example.com. There will be an additional $2.00 charge per printed invoice or PayPal emailed invoices. When a customer is sent an invoice, there will be a designated due date for when a customer needs to make a payment. All payments need to be paid on the due date by 5pm. Anything after 5pm on the due date is considered late and will result in (1) one late penalty fee of $35.00, and then a 10% finance charge will be added to your invoice for every 14 days that payment is not made. For any invoice that is 90 days overdue, we will suspend your account and your invoice will be transferred to debt collections.
When a customer cancels their enrollment in a course, there is a non-negotiable $30 plus processing fees for cancellation for all CPR/AED basic level courses and in-service training sessions. For instructor level-training courses there is a non-negotiable $100.00 fee plus processing fees for cancelling any instructor based course. If you do NOT inform us by phone call or email, then you will NOT receive a refund even if it is within the 48-hour period. Cancelling a course does NOT mean that you will get a refund. You MUST request a refund to our billing department. Our billing agents will determine whether a customer qualifies for a refund. Our customer support agents and administration team will work with you to get you into the next available course. Safety Check Services LLC reserves the right to cancel any class for any reason without providing any refund to the above customer. Note that courses are usually cancelled due to inclement weather, building closures/maintenance, or low enrollment (where the minimum number of course participants fails to meet course administration guidelines). If this ever occurs, you will be transferred into the next available skill session/class for no additional fees within a 12-month period. After 12 months have passed, the above customer will need to repay in full for the class that they choose. If a customer chooses to cancel their pass (course plan) on their own, they will still have to pay the appropriate cancellation fee for the specific course registered. If Safety Check Services LLC cannot provide the canceled course within a 12-month period, then Safety Check Services LLC will refund 100% of the money to you with no cancellation fees charged.
Safety Check Services LLC will transfer you into any class for no additional fees if you request so by phone or email more than 48 hours in advance. Any transfers requested less than 48 hours without proper documentation, will incur a $30 processing fee. After payment is made for a class transfer, customers need to notify Safety Check Services LLC by telephone or email. A customer is enrolled once they receive a confirmation notice.
If a student does not show up for a registered class and does not meet the transfer/refund stipulations above, the participant will have to re-pay in full for the course in order to complete the course.
Identification Documents/Account Security
Safety Check Services LLC takes pride in keeping registration accounts secured. Each class has minimum age requirements where we are responsible for making sure you are able to show the proper identification for certification processing. Customers who are 17 years of age or older are required to show a driver’s license or passport with photo ID to enter the course. For course participants under the age of 17, the following points of identification are acceptable: Birth certificate, School ID with the school’s name and photo ID of the student, Passport with photo ID, or a parent or guardian’s driver’s license. Failure to provide the at least one of the appropriate points of identification will result in the above customer from being admitted into their course.
Safety Check Services LLC and our building security team is NOT responsible for participant transportation to and from the course location. It is the responsibility of the participant to arrange transportation in a timely manner.
If the participant plans on relocation to another town/state during the time of the course, documentation must be provided in order to be considered for a refund (it is a not a guarantee).
Instructors and security will not allow students in after 10 minutes from the start time of the class. Each course has a time sensitive syllabus. Punctuality is a must to avoid disturbing other course participants and the instructors in session. Customer agents will reschedule you for the next available class if you know you are going to be late, provided you contact us before class begins.
If videos or photos are taken during class time, Student agrees to allow Safety Check Services LLC and our staff to use his or images or videos in any form or format, for use at any time, in any media, marketing, advertising, illustration, trade or promotional material. A customer/parent/guardian can change their mind at any moment by informing us in writing.
Customers are responsible for reading all emails. We are not responsible for any emails misplaced in spam boxes. However, we will be more than happy to re-send any information needed.
Technical Terms of Service
This website is operated by Safety Check Services. Throughout the site, the terms “we”, “us” and “our” refer to Safety Check Services. Safety Check Services offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall MyMedic, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless MyMedic and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the great State of Utah.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org